Shipping & Delivery
At Table Tennis Hub, we aim to get your order to you as quickly and transparently as possible. Please review our shipping and delivery policy below, designed for clarity and ease of use on any device.
Order Processing
- Orders are processed within 1–5 business days after purchase.
- Once your order is ready to ship, you’ll receive a confirmation email with your tracking number.
Estimated Delivery Times (after processing)
| Destination | Estimated Delivery |
|---|---|
| UK | 4 – 10 business days |
| USA | 4 – 10 business days |
| Australia & New Zealand | 7 – 20 business days |
| Canada | 7 – 20 business days |
| Western Europe | 7 – 30 business days |
| Rest of World | 10 – 40 business days |
Note: These are estimated delivery times. Delays can occur due to shipping carriers or customs clearance, especially during peak periods.
Special Notice for Balls, Liquids & Sharp Items:
Orders containing table tennis balls, liquids (e.g., glues, cleaners), or sharp items (knives, scissors) may be subject to additional airline or customs security checks in some countries. This can result in longer delivery times for these products.
If you order these items together with other products, they may be shipped separately to avoid delays.
Orders containing table tennis balls, liquids (e.g., glues, cleaners), or sharp items (knives, scissors) may be subject to additional airline or customs security checks in some countries. This can result in longer delivery times for these products.
If you order these items together with other products, they may be shipped separately to avoid delays.
Shipping Confirmation & Updates
- You'll receive an automatic confirmation email after your order is placed.
- Once your order ships, a second email will provide your tracking number and carrier details.
- Tracking info may take up to 24–48 hours to update after shipment.
Order Not Received?
- If your tracking shows "delivered" but you haven’t received your package, please:
- Check with neighbors, household members, or your building manager.
- Look for a delivery notice or at alternate delivery locations.
- Contact the carrier directly for detailed delivery info.
- Table Tennis Hub is not responsible for lost or stolen packages after delivery is confirmed by the carrier.
- Still need help? Visit our FAQ page for more guidance.
International Shipping
- We ship worldwide! All prices are shown in £ GBP; currency conversion is handled by your payment provider at checkout.
- International delivery may take longer due to customs processing in your country.
- Customers are responsible for any customs fees, import duties, or taxes imposed by their country.
- If you refuse a shipment, we’ll refund your order minus any return shipping fees charged to us by authorities.
- For more details, please contact your local customs office.
Taxes & Duties
- Import taxes, duties, and related fees may be charged once your parcel arrives in your country.
- These charges are the responsibility of the recipient and are not covered by Table Tennis Hub.
- For further information, please consult your local customs office.